Most Recent Customer Feedback

 

 

  • "They did a great job. They are very knowledgeable."– John

 4/24/17

Subject: Customer Survey form submission

*Indicates Required Fields1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: *Not Answered*
Name: : Andrew Ratajack

Phone: : 
 281-xxx-xxxx
Email: :xxandrewrxx@gmail.com

6/26/16

Subject: Customer Survey form submission

*Indicates Required Fields1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: *Not Answered*
Name: : Marisa
Philipello
Phone: : 
 936-xxx-xxxx
Email: :
marxxxmarxxx@yahoo.com

 

 

I would like to say Thank You to Jay at Jays Automotive for the excellence service that he gave me. I had taken my SUV to different shops and they all keep telling me nothing was wrong. I told Jay what it the SUV was doing and he knew exactly what to do. He made sure that all the transmission problems were fixed. And all of my other concerns were addressed and fixed. Jay himself stayed in contact with me the whole time and keep me up to date. I will say that some places take advantage of woman. Jay never once did that. He explained everything he did and made sure I understood it. When my car was done he told me I could come pick it up. I explained it would be the next day cause I was at work. He said no problem he would bring the SUV to me. I am beyond impress with the outcome of my vehicle and the service that he provided. Marisa Philipello

Thanks Jay

6/13/2016

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5/16/2016

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 4/26/2016

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 3/17/2016

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 1/31/2016

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 1/16/2016

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9/28/2015

Thank you for this awesome cold air!  YOURE THE BEST

 

8/31/2015

Fields1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: Jays automotive has always done a great job at fixing any problems I have had with my vehicles and done so at a very fair price.

Name: : John R.

 

8/3/2015

James H.

Thanks Jay for keeping my vehicles on the road and running great!

Happy Anniversary!!

 

318/2015

1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: I bring all my vehicles to Jays. Jerry is great to deal with and I trust them.

Name: : Steve O

 

3/16/2015

1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: *Not Answered*

Name: : Jesse 

 

 

2/10/2015

1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: Jerry and his staff gave me excellent advise on the shifting problems I had with my 2003 Grand Am. Him and his staff thoroughly explained what could be the problem and what the cost would. He was very honest with me and gave me GREAT ADVISE.

Name: : Sarah M

 

 

1/16/2015

Jerry no worries! Tk u and my envoy runs great! Congratulations. All things happen for a reason. God just has a different plan for u. It will all work out:)

Becky

 

1/10/2015

Congratulations on the opening of Jays Automotive and Transmission!!

Jerry was my top tech and General Manager for several years and this is what I'd like to say.

He is a good man, a good tech and a good friend.

While running my business with Jerry there, I could always count on him to do what was best for our customers.

His integrity and technical competence will serve his customers well in the future.

You really get to know someone's character from day to day. I have seen Jerry have to make some tough calls and he is a great leader. Also I know he has many years of knowledge and experience as well as When I knew that I was going to move my business , I wanted to do everything I could on my part to see Jerry get his own repair business going in the location for a couple of reasons.

1. With my shop relocation, it would be better for some of my old customers to have Jerry there.

2. Jerry has worked very hard in our business and his life to prepare himself to do this and to do it well.

Jerry displays vision, good ambition, the skills, the work ethic and perseverance it takes to do this well and as such, he is a benefit to us all.

Yeah Jerry, I noticed your hard work, Thank You.

In my new location there will be some types of repairs and services that we will no longer do, for example diesel work, I will be highly recommending and referring my customers to Jay's Auto and Transmission One more thing... GO JERRY!

 

1/8/2015

I do appreciate your door to door service, Jerry.  Don't lose Julie.  She is a real jewel.  
Gloria
 
 

11/20/2014

"Jerry and Chris are "VERY PROFESSIONAL." I took my H2 to the dealer to replace a suspension airbag and the price was unbelievably high. Jerry had his guys fix my car while my wife waited and the price was very fair. Why trust your car to someone that you cannot trust to tell you the truth. Jay's automotive is in business to stay in business and keep your car on the road at a very fair price. I could not recommend them higher. " 

 

11/20/2014

1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: Doing just fine as is. Don't change a thing! My car runs great after the work you did!
 

 

9/6/2014

"Work was completed quickly and efficiently and was well done. Good price. The final cost of two different repair jobs was exactly as quoted both times. Very friendly, helpful and pleasant. I would recommend this shop to anyone."

 

8/2/2013

1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: *Not Answered*
 
 
8/5/2013

1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: None! Tremendous and honest service! Will be back and will recommend to my friends and family.

 
 

9/11/2013 

1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: *Not Answered*

 

 

9/11/2013

1. How would you rate our shop?: Excellent
2. Were you satisfied with our work?: Yes
3. Were our personnel courteous, efficient, and knowledgeable?: Yes
4. Would you return to this shop again?: Yes
5. Will you recommend our shop to your friends and family?: Yes
6. Any suggestions for our improvement?: *Not Answered*

 

 

3/15/2014

Fields1. How would you rate our shop?: Excellent

2. Were you satisfied with our work?: Yes

3. Were our personnel courteous, efficient, and knowledgeable?: Yes

4. Would you return to this shop again?: Yes

5. Will you recommend our shop to your friends and family?: Yes

6. Any suggestions for our improvement?: Jerry is very good at what he does, best I have seen in a long time 

 
Hours & Location
Monday7:30AM-5:30PM
Tuesday7:30AM-5:30PM
Wednesday7:30AM-5:30PM
Thursday7:30AM-5:30PM
Friday7:30AM-5:30PM
SaturdayClosed
SundayClosed
 

  • Accepted here:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Personal Checks
  • Car Care One
  • Amenities:
  • After Hours Vehicle Drop Off
  • Free Shuttle Service
  • Wifi
  • Certifications/Affiliations:
  • ASA
  • ASE
  • Be Car Care Aware
  • ACDelco
  • Angie's List
  • Dealer Certified
  • BG Products
  • Support Our Troops
  • Interstate Batteries
  • Jasper Engine
  • Moog
  • Mopar
  • Motorcraft
  • Repair Price
  • Repair Pal
  • In-house Financing
  • Towing Available
  • Ask Financing